Frequently Asked Questions

Nationwide Shipping

Our ice cream and ice pops are shipped nationwide to all states via Goldbelly. We ship orders via UPS, Monday – Wednesday. Please allow 1-2 business days to process your order. 

Process
We ship our ice cream and ice pops inside a cotton insulated shipping box, packed with enough dry ice to ensure your order arrives frozen solid. It gets colder in that box than it does in your freezer: -109.3 degrees F

Return Policy

Our ice cream and ice pops are not returnable. If ice cream or ice pops arrive melted or damaged, please contact us at info@islandpops.com with your order number in the subject line.

If your Goldbelly orders arrive melted or damaged, we will work with Goldbelly to re-ship your order free of charge. Please refer to Goldbelly's Return Policy for more information.

Giftcards

Gift cards are non-refundable. In the case that your gift card was delivered damaged, or an incorrect amount was loaded, please email us at info@islandpops.com

Catering

Do you provide catering?

Yes! We provide catering for private events, wedding, corporate events, flea markets and festivals. Interested? Please Contact Us to learn more.